|
TEAM
BUILDING
| 2.
BUILDING COOPERATION AND TEAM SPIRIT |
| |
|
| 3.
WINNING THE TEAM COMMITMENT |
| |
|
| 4.
POSITIVE ATTITUDE TOWARDS EXCCELENT |
| |
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| 5.
TRAINING CONCEPT |
| |
a) |
Fair
and lovely |
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b) |
Theme
Song |
| |
c) |
Debriefing
after every activity |
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d) |
Approach
- (Human relation,Communication,time management) |
| |
e) |
Phychology
approach |
| |
f) |
Follow
up client by question,site visit and checklist |
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g) |
Full
report after training |
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|
| 6.
TEAM DYNAMIC |
| |
a) |
What
is team? |
| |
b) |
Types
of team |
| |
c) |
Team
and organizational culture |
| |
d) |
Stages
of team development |
| |
e) |
Profile
of winning team |
| |
|
| 7.
BUILDING COOPERATION AND TEAM SPIRIT |
| |
a) |
Review
and improve work pattern |
| |
b) |
Create
impact |
| |
c) |
Highlight
achievement |
| |
|
| 8.
WHAT IS TEAM DEVELOPMENT |
| |
a) |
Exercise
- Self awareness & self motivation |
| |
|
-
Know your motivation. Practical workshop
on personal vision, goal setting and action
planning. |
| |
b) |
Exercise
- Self awareness / communication work |
| |
|
-
The concept of self -awareness is fundamental
to all forms and functions of communication
- To improve communication and interaction
skills from person to person through games
and group exercises
- To show how communication, patience and
effort help the team building process
- Understand your leadership style. |
| |
|
| 9.
DEVELOP A TEAM |
| |
a) |
Forming |
| |
b) |
The
storm |
| |
c) |
New
Norms |
| |
d) |
Presenting |
| |
|
| |
EXERCISE
- BUILDING COOPERATION AND TEAM SPIRIT |
| |
-
Review and improve work pattern
- Create impact
- Highlighting achievement |
| |
|
| 10.
WINNING THE TEAM COMMITMENT |
| |
a) |
Lead
by example |
| |
b) |
Empowerment
and delegation |
| |
c) |
Continuous
improvement |
| |
d) |
Change
and conflict |
| |
|
| 11.
POSITIVE ATTITUDE TOWARDS EXCELLENCE |
| |
a) |
What
is positive attitude |
| |
b) |
Building
excellent attitude |
| |
c) |
Developing
initiative and creativity |
| |
d) |
Mission
and vision |
| |
e) |
Works and responsibilities |
| |
f) |
Procedures
and office policies |
| |
|
| 12.
DEVELOPING QUALITY CONSCIOUSNESS |
| |
a) |
Quality
and its signicance |
| |
b) |
Reasons
for poorquality |
| |
c) |
Providing
quality quality service |
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d) |
Obstacles to achieving quality |
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